Legal

Privacy Policy

Illuminating Heroes, Inc. — Last Updated: June 13, 2025

1. Introduction

Welcome to The Illuminating Co., operated by Illuminating Heroes, Inc. ("us", "we", or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy provides information on how we collect, use, secure, and share your personal information when you visit our website theilluminating.co.

2. Information We Collect

Personal Information

This includes information that can be used to identify you personally, such as your name, email address, postal address, phone number, and other similar information. We collect this information directly from you when you register for an account, make a purchase, subscribe to our newsletter, contact us with inquiries, or participate in a promotion or survey.

Payment Information

When you make purchases through our website, your payment information is processed by our payment processor, GiveButter. We do not store your credit card or banking information on our servers.

Technical and Usage Information

We automatically collect certain information when you visit, use, or navigate the website. This includes your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information.

3. How We Use Your Information

To operate and maintain our website
To improve your experience with personalized content and product offerings
For customer service and to respond to your inquiries

4. Sharing Your Information

We may share information with third-party service providers that perform services for us, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are prohibited from using your personal information for any purpose other than to provide these services to us.

We do not sell, rent, or trade your personal information to third parties.

Third-party partners who assist in maintaining our site are bound by strict confidentiality and security agreements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our service.

To process your transactions
For marketing and promotional efforts

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Privacy Rights

You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing of your personal data, ask us to restrict processing of your personal information, or request portability of your personal information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@theilluminating.co.

Privacy Policy

You deserve to heal. We are here to help.